All paid admission tickets can be refunded up until June 20, 2024 at 10 AM MT. After the refund deadline, all sales are final.
Refunds will be made for the face value of the ticket at time of purchase, plus any applicable taxes, and merchandise add-ons. Service charges are non-refundable.
Shipping fees are not self-refundable, you will need to contact us to request a shipping refund. If refund requests are made after tickets have shipped, shipping fees are non-refundable. The deadline to request a shipping refund is June 12, 2024.
To refund your tickets please click on ‘VIEW YOUR RECEIPT AND QR CODES HERE’ found on your Order Confirmation and click 'Refund Product' beside the ticket you would like to refund and then follow the prompts.
You may view our disclaimers here.
If your order was placed more than 6 months ago, please send an email to refunds@fanexpohq.com for assistance.